Service Alert: Canada Post Delays
Canada Post strike causing shipping delays across Canada. Rotating strikes are underway. Orders shipped through Canada Post may experience temporary delays.
Canada Post employees represented by the Canadian Union of Postal Workers (CUPW) have moved from a full national strike to rotating strikes beginning Saturday, October 11, 2025. This means some postal facilities may operate normally while others experience short-term disruptions.
Canada Post is restarting its national network after being fully shut down since September 25, 2025, but processing and delivery times will remain unstable. Because of this, all service guarantees are suspended until operations return to normal.
Our store will continue to pack and prepare all orders as usual. However, once your package enters the Canada Post network, delivery may take longer than expected depending on where rotating strikes occur.
We’ll keep monitoring the situation and provide updates if anything changes.
What to Expect
- Delivery Delays: Packages may take several extra days to arrive.
- Regional Impact: Rotating strikes will affect specific cities or depots at different times.
- No Service Guarantees: On-time delivery guarantees are suspended by Canada Post.
- Secure Parcels: Items already in the postal system remain secure but can’t be retrieved until affected facilities reopen.
- Limited Pickups: New commercial pickups and drop-offs will fully resume after October 15, 2025.
Quick Facts
- Full national strike began September 25, 2025 and ended October 11, 2025.
- CUPW has announced rotating strikes across select facilities.
- No new commercial mail or parcel pickups until October 15, 2025.
- Delivery guarantees remain suspended nationwide.
- Over 170 days of strike activity have occurred in the past year.
Frequently Asked Questions
Yes. Once accepted by Canada Post, your package remains secure in their network. If a facility is affected by a rotating strike, delivery will resume once operations restart.
Yes. Tracking will still update, but scans and delivery dates may be delayed during strike activity.
If Canada Post isn’t available for your address or another carrier can deliver faster, our staff will automatically choose the best alternative for you.
Since Canada Post has suspended all delivery guarantees, we cannot issue refunds based on postal delays during this period.
Rotating strikes may continue to cause unpredictable delays through mid-October. Canada Post has not confirmed when normal operations will fully resume.
Our Commitment
We’ll keep shipping every order promptly and will update this page as Canada Post releases new information.
You can follow official updates directly at canadapost.ca/negotiations
